We ship your orders from various international warehouses ( US, Canada, Malaysia and Singapore). Our Stock is spread out over multiple fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all your items at once...they are on the way.
After we finish processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your countries postal service? Please kindly contact your local post when it arrives in your country.
We will send you the tracking code of your orders to the email you filled out when placing your orders. This email will also guide you on how to track your package. Please note that the tracking will be displayed 2-5 days after receiving that email.
You should see tracking events within 48-72 hours after you have received the tracking/number Id. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to US, ie once the shipment has left the fulfillment center of your online shop.
Please note that the tracking information will be displayed 2-5 days after being updated. For the first time, it may take a few minutes to get the information from the carrier. Therefore sometimes you cannot find information on your package. Please try again later
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
We offer safe shopping and accept payment via paypal, credit card, debit card or visa. You can choose the most suitable one for you. All products are listed in US dollar, our system will automatically exchange your currency to make it easy for you when placing an order.